The term “marketing” gets used a lot and, sometimes, it’s used rather loosely in search and social media circles.
“Not all, but a lot of the search industry tends to be kind of search geeks who are trying to figure out what marketing is,” says Bill Leake of Apogee Results, formerly Apogee Search.
To make a long-term difference in customers, he believes effective marketing is key. Factors such as determining what the customer wants to do, how you can make it happen, and how you can transfer business objectives into strategies that can be implemented, are all instrumental aspects of marketing. He goes on to say that search is just one area of marketing that is important, but it works best when used with the other aspects.
Some people focus heavily on search, since it is easily measured. Other challenges of marketing could result from all the departments in companies and, particularly, within marketing itself. Due to the lack of communication these departments create, many opportunities are missed. As online marketing increases in awareness, there is also the danger of neglecting offline channels.
Online marketing is very valuable for businesses involved largely in the consumer space and B2B. On the other hand, online isn’t as valuable when reaching enterprise level companies and government agencies. Essentially, Leake says businesses need to market wherever their customers are, whether it be online, offline, or both.
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